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xKuzy19x's avatar
xKuzy19x
5 years ago

Stuck on wrong server

I’ve grown up playing nhl... and have always gotten between 15-25 ms when playing EASHL online. But for whatever reason, when I play.... I am stuck on 40-50ms for East games and I am from Virginia!!!...
xKuzy19x's avatar
xKuzy19x
5 years ago

@Socair @I was able to finally chat with a live representative about the issue and here are the steps they suggested. 

1. Restore License in settings
2. Check for software update
3. Turn off PS4
4. Hold down power button for 10 seconds
5. A menu will pop up when the console turns back on and you connect your controller to it, select “Rebuild Database”

Thus... I did these and am about to try it out. Am hopeful, but uncertain. The person guaranteed it would be the fix... 

Xlkash-'s avatar
Xlkash-
2 years ago

Have you found the solution too this ? 
i have been struggling with this for 2 years 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello, @Xlkash- 

    Where are you located and which server are you playing on? Which mode(s) are you playing?

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