Why can't I speak to a real person!!!!!
This is the worst excuse for customer service I have seen in awhile. Try to call your number only to be told to come to this stupid site where my question still isn't answered and I still can't get a...
Forum Discussion
First of all, please remember that this is a public forum and anything you write here is publicly visible. With that in mind, I've edited your post to remove your phone number.
As for the call back option, this means that not only do you not need to wait in a queue for an advisor to become available, but you don't have to pay for the call. Most players have welcomed the call back option, but I guess you can't please everyone all the time.
If you have a technical or in-game question in the meantime, feel free to post here and together with our community of players, we'll do our best to help you find a solution. We can't however, help with account and billing issues on the forum, for obvious security and confidentiality reasons.
Thanks.
This is horrible customer service PERIOD. I grew up in a day I suppose where it was the right thing to do to talk to your customer not over a letter. None of the per order codes for nhl 14 worked. I tried everything on this site and other sites to make them work and nothing is. I have religiously bought this game for years and after this I will not buy another. This is absolutely nonsense I would rather wait on hold for 30 mins than do this
- ApprovedI can't stand the so called customer service. If I can not speak to a real person and need to type my concerns then ea has seen the last of my business. Speak with, not type to.
