Origin Will Not Load - Mac

@xxMinkle  What version of macOS do you have?  If you're not sure, click the Apple icon in the upper left corner of your screen and select About This Mac.

Mojave, 10.14.6

@puzzlezaddict 

You are amazing! It works now! I thought I had done something wrong <3 Thank you so much @puzzlezaddict 

Maybe I didn't get it fully fixed. Sims 4 isn't running... so not sure what is going on.

@xxMinkle  Well, at least Origin is doing its part.  For the Sims error, pull your entire TS4 game folder out of Documents\Electronic Arts and onto your desktop.  Try to launch the game; if it works, a clean folder will spawn with no content.  Play for a bit, just to make sure you can load CAS and live play (no need to save your progress), and then you can copy the contents of the Saves and Tray folders from your old game folder to your new one.

Here's a complete list of all the files in your game folder, in case there's anything else you'd like to keep:

https://sims4.crinrict.com/eng/2014/09/user-files-explained/

If you still get the Sims 4 is already running message even after removing your game folder from Documents, let me know.

I had the same problem with grey loading screens for origin on Mac and I was checking if I had proxies enabled but the page could not be found? What do I do if the rest origin tool isn't working?

@ssaavyyy  This page can't be found?

https://www.linksys.com/us/support-article?articleNum=135932

I loaded it fine just now.  But if you can't, you don't really need to see it.  Click the Apple icon in the upper left corner of your screen, select System Preferences > Network > Advanced > Proxies, and uncheck any you find.  (You need to be using an admin account to do this.)  Please keep in mind that proxy settings are specific to the type of connection you're using, i.e. you can change the settings for wifi without affecting ethernet.

I had this problem too. I tried literally everything. Then, I just software updated my mac and origin started working again! if nothing is working that might be a simple fix! 🙂

Hi there, can anyone help me? My origin suddenly stopped loading on mac (it's 2 months until it shuts down so shouldn't be related to that). I can't reset origin or run the diagnostic tools above as the links are broken. I can't download the EA app as my mac is too old for the required iOS (High Sierra 10.13.6). Just wanted to play my games for 2 months until I lose them/ can afford a new PC. Can't software update my mac, have checked and no proxies enabled. Have tried creating a new user/ logging on different users.. no luck