Re: Origin games won't launch

No this isn't my first time playing those games, in fact I have 133 hours and 73 hours clocked in BF1 and BFV respectively, I am using a Gigabyte GTX 1060 OC edition , an i5 7500 clocked @3.4Ghz and 16Gb of DDR4 memory, and I am currently on windows 10.

I have tried : restarting my PC, running Origin as an admin., checking the firewall, disabling windows defender

PS : I got mad and unplugged my computer, and when I turned it back on it was working! But the problem reoccurred again after that...

EDIT : I am having the same issue with starwars battlefront II

Hey @Uboiii,

Have you also tried these steps?

1. Disable Origin in-game Overlay in Origin, and any other Overlays you might be using such as Discord, Nvidia GeForce Experience, etc.

2. Clear Origin Cache: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

3. Uninstall Origin: https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

4. Clean Boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

5. CCleaner: https://help.ea.com/en-us/help/pc/how-to-use-ccleaner-to-fix-pc-issues/

Let us know if any of these help.

Thanks 🙂 

@Uboiii,

Glad to hear it's working for you.

Have an awesome weekend 🙂 

Oh... well well well... the problem is not fixed yet... had that problem again, any other solutions?

@Uboiii,

Sorry to hear the issue has reappeared.

Can you try creating a new temporary Windows User Account, and try to launch the game under that Account?

Also, can you please attach a DxDiag file so we can take a look?

Thanks 🙂 

Hi @Uboiii

If you want to try these troubleshooting steps :

Clear DNS cache https://help.ea.com/en/help/pc/how-to-flush-dns-cache-for-windows/

Clear hosts file http://support.microsoft.com/kb/972034  

Restart your machine.

Open (forward) some TCP or UDP ports for troubleshooting https://help.ea.com/en-sg/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

NOTE if your issue persists perform a Clean Boot https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/

I wait your feedback mate.

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion https://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

How do you manually uninstall origin? Is it any different than just normally going to the windows settings and uninstalling from there?

@TheCatPitchoun  Yes, it's different.  See "the hard way" in this article:

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

I started having this issue too a few months back, reason why I ditched Origin for EA Desktop (but I don't like the client at all + it's in beta and it's missing many features)

I removed Origin, reinstalled it, even reinstalled my games (BF5). The worked... but only temporary.

A solution that seems to work every time, so far, is quit Origin and do an End Task on OriginWebHelperService.

Stopped my antivirus AVG and the games now run

Great to hear that you got your issue sorted @Montanaror, rather than disabling it you can add an exception to your anti-virus.

Darko