Re: Star Wars usual crash

@EA_Darko 

Windows 10 I am using. 

Game freezes randomly while in a match. Also when is shown launch screen before battle starts ( after unit selection ) than game also kinda lags a bit. It has a hard time on starting battle already. Sometimes game works really smooth after start up ( main menu ) but after some seconds frame rates drops and no longer cant see how 144hz works. 

Even after reducing graphics, game crashes.

No errors are being shown. Game just stops and closes after a while. 

Hey @No_Room_Here let's grab a DxDiag so that I can take a look at your system: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Darko 

@EA_Darko 

Here is this dxdiag thing. I suppose you need .txt file

The first thing to do @No_Room_Here is to ensure that you are running the game on your Nvidia card and not your integrated one.

To change from your integrated card to your Nvidia card:

• Open "Nvidia Control Panel".
• Select "Manage 3D Settings" under 3D Settings.
• Click on "Program Settings" tab and then select the program you want to run.
• Select "Preferred graphics processor" in drop-down menu and then select use the dedicated graphics card, select High-performance Nvidia processor.

Darko

I ran it with NVidias GPU. I set up everything in game at ultra settings and after those crashes I lowered to one step lower graphics settings. And still is just simply crashed. 

@EA_Darko 

And in my 3D settings my prefered gpu is set to nvidias GPU.

@EA_Darko 

And with CPUs integrated GPU that game cant run at ultra settings at all. It barely could hold low settings. 

@EA_Darko 

Ok, I guess it did what it had to do. Successfully finished its repair and so on. Ill try to play Star Wars again and will notify you, if issue still is. 

@EA_Darko 

Hey! Look likes problem is fixed. Game no longer crashes randomly while in battle. Can I know, what kind of errors my PC had?

Ok, it crashed. After 3h of playing it crashed.

@EA_Darko 

Hi! I did everything I could find in this topic, but for me, the game crashes a few seconds after starting. I attach the file!

Ok, that solution worked only for one day. Game again just keeps crashing randomly while in battle. 

Hey @No_Room_Here that doing the steps I posted above fixed the issue for some time points to a system issue, can you try the steps again  to see if it fixes the issue again and make a note of anything that the System File Checker throws up as being an issue.

Darko 

Hey @TenLittleRedFox would it be possible to share your DxDiag in English, you can set your system language to English and rerun it again.

Darko 

@EA_Darko 

Ok, after those fixes, I know longer cant get online access. Offers only offline game mode. 

Hey @No_Room_Here nothing suggested here would have an impact on your network, if you are unable to get online then this is most likely system or network related.

Do you see an error message of any kind?

Darko 

Yesterday there was some issues with game. Network was working really well. I could play anything else online and use anykind of media. Todat I could play online. 

@EA_Darko 

Why in main menu after when I launch game, FPS drops from like 70 80 FPS to 30FPS after few seconds?

Have you tried the steps that worked for you before again @No_Room_Here?

Darko 

@EA_Darko 

That is happening all the time with game. While in match, everything is fine, but main menu just tends to suddenly eat a lot of GPU for some reason. Atleast game doesnt crash anymore in mid battle