Re: Unable to "verify your identity" as verification codes are sent ~1 hour late

Hey @Ch_Palpatine. 

I'm afraid that we aren't able to assist with account-related issues here on Answers HQ. The EA Help team should be able to help out with that, but due to the current global situation there have been some reductions in the available support options. You can find more details over at this thread: 

https://answers.ea.com/t5/EA-General-Questions/IMPT-Support-Options-Update/m-p/8864042#M334946

If you're having trouble setting up a case through the EA Help website you could also try reaching out to them via Twitter or Facebook. The team who works on those channels should be able to help out with this as well. 

/Kent