Re: Well, that didn't go as planned

For me, I get this blank screen when I start Origin (after installing BF1 Beta). Origin seems to connect online and I can still play by launching the games through desktop shortcut but not from within Origin itself. The message says "Well that didn't go as planned." and then on the line below "Please try reloading the page" (doesn't work) "or try again later" (also doesn't work"). No menu options work at all. Tried reinstalling without success. Exact text

Well, that didn't go as planned

Origin encountered an issue loading this page. Please try reloading it – if that doesn’t work, restart the client or try again later.

@SlytheeTove Ah I see, thanks for the detailed description.

Are you using any internet security software, firewall or antivirus program?

If so, have you configured them to work with the Origin Client?

Cheers,

Nils

Hi Nils

Well, it was working fine, and then just stopped after I installed the BF1 Beta about a week ago. Now I can't update the beta because I can't initiate the update process from within Origin so I am absolutely stuck.

I have reinstalled Origin without immediate success, although I cheated and did not clear the registry entries, I merely renamed the existing Origin directory and installed the new version. But that did not work either.

Also, the title bar which I can see says "Beta" so maybe I am using a beta version of the Origin windows client?

Stephen

I have kind of the same problem, but instead of an error mesage, y see a black screen. can lauch games from their own executable, but cant do any update, repair, friend request, etc

@SlytheeTove Hi, 

First off, please download the Origin installation file from here: https://www.origin.com/download

Next, please navigate to your download folder and right click the "OriginThinSetup.exe" file and choose "Run As Administrator".

If that still does not work, and the installation fails, please follow the below steps in exact order:

1. Manually uninstall Origin.
2. Run CCleaner.
3. Restart your router/modem and do a Clean Boot.
4. Make sure that your UAC is enabled and set to notify.
5. Download the latest version of Origin and install the client - make sure to run the setup file with administrator rights.
6. Add firewall/antivirus exceptions for Origin and open the needed ports.
7. When starting Origin, please make sure to run it as Administrator.

Let us know how you get on afterwards.

Cheers,

Nils

@Maxpax91 Hi,

Are you still experiencing this issue? If so, can you try looking at your reliability monitor following the steps below:

1. Press Win+R to open the run box
2. Type perfmon /rel to open the reliability monitor.

This opens a window where you can click on the error's visually shown (white X in red circle) to find the latest one related to Origin. Click show details and then paste the info that is listed in there in here.

Cheers,

Nils

Hi Nils

The Good News is that I have Origin Client back working again.

Bad news is that I missed the last day of Bf1 beta :-(

Lastly, your instructions are not exactly accurate. Maybe because I was using a Origin Client Beta? All I had to do was to make sure that I did not fubar Origin Games. But there were no CRC files to be found or Download Cache directory.

The registry instructions were more or less correct. I was able to sort that out.

Thanks

Stephen

Well, just like Keneashaa the error comes up when logging in.

Origin encountered an issue loading this page. Please try reloading it – if that doesn’t work, restart the client or try again later.

Cant do jack afterwards.

Been like this for days...wtf

This worked for me. Although I skipped the router/clean boot steps

Hello,

I've tried all of the things here and nothing has worked and I remember origin working on my old pc

@ttatorigin

Where, and at which point are you getting this error?

poop

How do you do this on mac?

I've been having this problem on and off for a while now. 

Hello,

I have the same problem and I just followed those exact instructions and I'm still getting the 'Well, that didn't go as planned'. 

This is absolutely ridiculous, I shouldn't have to go through all this just to play the games I paid for, I'm fuming. 

Not working, did everything you said in this answer but nope... Uninstalled, then used CC cleaner, the UAC was active already, rebooted the router, did a clean boot, reinstalled, added exception to windows defender and here we are, same ol' porblem...

This is way to common and far to complicated for a mother * game lunching platform.  You hacks deserve to go under 

I know I'm saying this 3 years in the future but I'm having this problem now and I think it is because I used a VPN to sign in to another region but now I can't switch back because it won't connect.

my has been like this for four months. I don't know what to do I have a Mac 

@_Omber_94  Try running the Origin reset tool for macOS.

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

And make sure you don't have any proxies enabled.  Here's how to check:

https://www.linksys.com/us/support-article?articleNum=135932

I have the same problem, and it's really persistent. I've followed all the steps given by Nils, but it's still not working. I'm happy I got the Sims 4 base game for free, and now that I can't play any more at least I know I haven't spent any money. But I'm very sad about this, as I just started to like the game and was thinking about which expansions to buy...

these pages need updating

The application needs all the updating.

Omg thank you so much, I downloaded the ccleaner and it worked :D 

Hello

I have a question

i am on origin client and i want to buy fifa points on fifa 23>

But if I go to the page where i can buy it it says: We weren't able to find what you were looking for. It's possible that the page has moved. If you typed in the address manually, please check to make sure everything is spelled correctly.

How do i fix this?

With friendly greetings Leon