Can't register account in game
Hi, I originally bought the game and all of the dlc through steam but added it to my EA account following the guides on this forum, I also reinstalled it through origin too (I don't have the steam v...
Forum Discussion
Make sure you are using the correct registration form. There should be three boxes at the bottom - email, password, and screen name. Enter your EA Account (same one used for Origin) in the email and password boxes, and a new screen name to use for Spore in the last box.
Failing that, can you login to Spore.com? After logging in, it should show your email address at the top of the page - is this correct? If it shows MySpore page or a screen name (username) then you already have a Spore account registered, and can just login through the game.
I can login to Spore.com, it shows my email at the top of the page. I've been making sure I'm using the correct registration form as well, I've even tried shortening both my ea account's password and my email to one without any special characters in it because of the password character limit but it still won't let me register in game, it always shows the unknown error message at the bottom ):
I am having the exact same issue and have been getting the exact same errors. I got an Origin copy of the game from EA support. After two more tickets trying to log in I was told that the game has been sunset and the online features are no longer available. Though there's no indication of the plug being pulled on the game that I can find anywhere, and the Sporepedia is alive and kicking with new stuff. I really want a definitive answer to this.
Same problem here too. Even after all the trouble getting EA support adding Spore and DLC to my Origin account, deïnstall Steam-version, disabling my firewall, deleting login.prop.. still getting that annoying error!
@Kyle_Necrowolf I can also log in into spore.com (shows my e-mailadres). But I'm still not able to register ingame. Any other thoughts on how to resolve this issue?
Just to confirm all of the following...
- The game was installed via Origin, Steam, or GOG. The disc version and other versions of the game will not allow you to register or login, those specific versions have been discontinued, but the other three are actively supported.
- Spore is listed under My Game Library in Origin. If you have the Origin app installed, click on Spore, click the gear, Game Properties, and verify that a CD key is listed. This key must be present before you are allowed to register, as the Spore server will check for it.
- If you've only recently registered Spore on Origin, sometimes it can take a few hours before it updates on the Spore server
- You can login to Spore.com and it shows the email address at the top.
- You are registering through the form at the bottom of the registration screen in-game, by entering your EA/Origin email address, password, and a new screen name for Spore.
- Your email, password, and new screen name do not contain special characters, and are under 16 characters long.
If that's all correct, I'm looking into if this could be a server issue.
The server appears to be correctly identifying accounts that don't exist, and that already have a Spore persona registered, so it's clear that the registration form isn't broken entirely. If I have any other findings I'll post back.
