Game bought on GOG and redeemed but registration won't connect
Hi.
I bought the GOG version of Spore last night and successfully redeemed the serial codes at the link https://myaccount.ea.com/cp-ui/redemption/index and it's confirmed registered on my EA account.
When I boot up the game and try to register my EA account I get this :
Is it a server issue?
Do I need to play it only via the EA app for the register to work? Most of the fun is using Sporepedia and it's infuriating that I can't access it. What is the issue?
Just to check all bases:
Internet is working fine (else I wouldn't be here type this)
Bought the game on GOG (Good old Game Website)
Redeemed all 3 serial codes the Spore, C&C and GA successfully.
Did open the EA app and it shows on the app. Do I have to access / re-download the game on the app to successfully register / connect my account to access Sporepedia or is it an issue on EA's side? (in other words have the GOG copy and a EA downloaded copy?) It appears to give me the option to download without having to re-buy it.
Any help to get the registration working to I can use Sporepedia would be appreciated. Thanks.
SOLVED!
my EA username was not the same as my game ID. Registered with the same name as my EA name.
Thank you for your help! you steered my in the right direction. Thank you, Thank you, Thank you!!
I even found a Galactic Adventure I made back in 2010! Paradise Lost if you want to try it. Basically you explore a planet, find massacred base, then have to get the heck out of dodge when the huge horror that caused it chases you. Enjoy it.
Thank you again!