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AirBagZZ9's avatar
AirBagZZ9
8 years ago
Solved

Mouse Cursor not aligned on Spore for Mac

I have Spore on my Macbook Pro running High Sierra. A while back the cursor suddenly did not align with the interface. ie; I could not click on a button unless I pointed my cursor aprox 4 inches below what I was aiming at. This has rendered the game unplayable (can't click buttons at bottom of screen). I attempted to report to EA but their automated answer was basically "Bad luck. No help here". 

So here I am asking for help from the community since EA don't seem to care now that they have my money.

Does anyone have this issue and has anyone found a way to fix it?

Many thanks in advance.

John.

spore

16 Replies

  • AirBagZZ9's avatar
    AirBagZZ9
    8 years ago
    You make the sun shine! Can't wait to try this. THANK YOU!!!
  • AirBagZZ9's avatar
    AirBagZZ9
    8 years ago

    It worked! Thanks so much! Surprising that such a simple solution could not have come from EA. Surprising that they would just slam the door and refuse to help one of their customers. I should say ex-customer... I will never give them another cent of my money again. Thank you again for giving me the excellent customer support that should have come from EA.

    Best regards,

    John

  • Freggi-Liz's avatar
    Freggi-Liz
    Hero+
    8 years ago

    I am glad that I could help you. Enjoy the game and have fun. 🙂

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    I have the new 2018 IMAC 27 inch desktop and I try command + enter and it doesn't change it to windowed mode and I have the same problem where I am not able to press anything not the screen? how do I fix this

  • Freggi-Liz's avatar
    Freggi-Liz
    Hero+
    8 years ago
    @XSXTANKXSX wrote:

    I have the new 2018 IMAC 27 inch desktop and I try command + enter and it doesn't change it to windowed mode and I have the same problem where I am not able to press anything not the screen? how do I fix this

    @XSXTANKXSX

    you must afterwards navigate into the game setting under graphics and there select the correct screen resolution.

    if ⌘ ⌘ key doesn't work, you have to select a different key layout

    ~Liz

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    And suppose this doesn't work?

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    I did the technique from above and it did not work. Command and Enter put me in window mode but I still cannot reach Settings because the cursor is too far down the screen so I can only select Spore Info. 

    @IAmTheWalrus8946 wrote:

    And suppose this doesn't work?

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    my resolution is bigger than the ones they offer

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