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26f5b2956a3d6dda's avatar
26f5b2956a3d6dda
Rising Newcomer
10 months ago

Ownership of base game missing.

Hi, This is an account bug, not a game altering bug. I've been playing Spore since 2008, I made an EA account in 2008. I have also had the "Creepy & Cute Parts Pack" since it came out. Both physical...
bug
pc
spore
AlfredGuta's avatar
AlfredGuta
Rising Newcomer
24 days ago

I have the same problem. Had all three games, but now only the expansions are shown in my library. Was the support able to resolve the issue? Where exactly can I write them?

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Hey AlfredGuta​, you can click on this link: https://help.ea.com/en/ea-account/, scroll down to the bottom of the page and click on "Contact Us". Fill out the form, and you can get in touch with EA Help support for further assistance. 

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