Spore.com doesn't recognize that I own Galactic Adventures.
THE PROBLEM:
Galactic Adventures is on my Steam account.
Galactic Adventures is on my Origin account.
My EA and Steam accounts ARE linked.
My Spore.com account says I don't own Galactic Adventures.
My copy of GA was bought by me with my money in 2010.
I've tried contacting support 7 times now...
One said I should talk to Steam and I did. Steam told me they cant do anything.
Another said I should link EA and Steam and I did.
Another told me they have nothing to do with Spore.com.
Another seemed to understand my problem and asked for me to provide proof of purchase and I did. He asked me to verify my email account with a code. I emailed the code back and it ended there.
They act like they have NO clue what I'm talking about.
I know about the "can't log in through steam" problem but this problem is different. I can log in and play the game just fine. The game running and logging in have nothing to do with this problem.
Spore.com and sporepedia are acting like I don't have GA. That means no downloading captains or adventures. No sharing captains or adventures. No leaderbordes. No sporepoints. No Trophies. No credit for GA achievements. And whatever else comes along with owning GA.
There are 2 ways EA can fix this for me...
1. Go into my account and verify that my copy of Galactic Adventures is real.
2. Remove Galactic Adventures from my account. So I can buy a copy through Origin so you KNOW it's real.
-people with this same problem-
https://answers.ea.com/t5/Bugs-Technical-Issues/Spore-Galactic-Adventures-not-showing-on-MySpore/m-p/5952078/highlight/true#M8235
https://answers.ea.com/t5/Bugs-Technical-Issues/Spore-Galactic-Adventures-not-showing-up-on-spore-com/m-p/6243499/highlight/true#M8589
https://answers.ea.com/t5/Bugs-Technical-Issues/spore-galactic-adventures-not-being-registered-on-spore-com/m-p/5948068/highlight/true#M8230
https://answers.ea.com/t5/Bugs-Technical-Issues/Spore-Galactic-Adventures-is-not-appearing-in-my-Origin-account/m-p/9461716/highlight/true#M11189
https://answers.ea.com/t5/Bugs-Technical-Issues/Spore-server-does-not-recognize-that-I-own-Galactic-Adventures/m-p/4557905/highlight/true#M5335
https://answers.ea.com/t5/Bugs-Technical-Issues/Spore-Galactic-Adventures-not-linking/m-p/10565027/highlight/true#M12058
https://answers.ea.com/t5/Bugs-Technical-Issues/Spore-Galactic-Adventures-not-registering-on-my-account/m-p/155442/highlight/true#M211
K, I'm gonna stop. There's clearly tons of people with this problem. Just search for it. One thing I can't find is a solution other than somebody telling me to talk to EA... Yeah tried that 7 times now.
However, look at this one. This guy seemed to have had it fixed for him.
https://answers.ea.com/t5/Bugs-Technical-Issues/Spore-com-won-t-recognize-that-I-own-Galactic-Adventures/td-p/6751111
Please Fix This For Me!