Unable to login to my spore account
After 5 long years I have returned to Spore to reap enjoyment, but alas I am having trouble with logging in to my spore account. This is my only EA account, and I know for a fact that it is the corre...
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When you create a Spore account, if you don't have an EA account, it will automatically set that Spore account as your new EA account. It doesn't matter if you did this on Steam/Origin/EA App/GOG. Seems like you have two seperate accounts! Think instead that the 2017 Spore account is your EA account.
So with your Spore account, see if you can login here. If it does, well you've pretty much confirmed the e-mail and password is correct; And that this is more of an underlying issue. Hence why you should follow the steps in #5. 🙂
For your e-mail section (when you've logged into the 'See if you can login here' link and had a look at your 'Game Specific Identities'.) Go into the Spore client and try a username you've created on Spore. So for example. Myemail @myemail.com:MyGameUsernameHere
Make sure you try all the usernames!
If that doesn't work then I would say you're correct in contacting support and seeing what they say.
Before I try more of what you're saying, 5 years ago on Origin I could play using my Spore account without having to go through all these hoops and could use the Sporepedia.
I don't see the account listed in my EA profile, but I used this EA profile while playing Spore on origin so I don't know why I can't anymore.
When you've registered an account on Spore, no matter what launcher you use (or none at all), you will always be able to login with that account. There's no hard-check on a launcher for logging into your Spore account, only that the launcher itself recognizes you bought the game from the store.
With this in mind, all you really need to do is login using your e-mail and password. But it's possible EA may have removed authentication, probably due to inactivity. Get in contact with Live Chat and see what's going on.
Alright, I've tried contacting EA live, and while they weren't very helpful, except the first person who said he heard that making your password 12 characters fixes it, which I can't do because Spore's reset password appears to be broken, I have narrowed down the issue. For some reason Spore is checking my EA credentials, and I know this because when I launch from Steam, while delinked from EA, and I put the password in that is associated with my EA account rather than my Spore account, it will say the special message where it tells me no. So, I need to get spore to recognize that I'm not trying to login through my EA account somehow, perhaps I should change my EA account email back to the one that isn't the same as the one I used for Spore? The live chat people seem to have no access to spore servers, but can you please talk more about authentication?
