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Gostava de saber porque não consigo fazer a compra a dinheiro do \"pass fue\"? Já contactei o suporte da google play e da minha operadora telefónica que oferece esse serviço, e dizem que co...","body@stringLength":"397","rawBody":"Boa tarde! Gostava de saber porque não consigo fazer a compra a dinheiro do \"pass fue\"? Já contactei o suporte da google play e da minha operadora telefónica que oferece esse serviço, e dizem que com eles está tudo bem, até tenho saldo. Após contacto com o vosso suporte , dizem para vos questionar aqui. Estou sempre a abrir um caso novo, e vocês sempre a encerrálo sem o resolver.","kudosSumWeight":0,"postTime":"2018-02-05T18:57:55.058Z","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"AttachmentEdge","cursor":"MjUuMXwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message11421652AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/other-ea-games-pt/283/1/Screenshot_20180205-184802.png\"}"}},{"__typename":"AttachmentEdge","cursor":"MjUuMXwyLjF8b3w1fF9OVl98Mg","node":{"__ref":"Attachment:{\"id\":\"attachment:message11421652AttachmentNumber2\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/other-ea-games-pt/283/2/Screenshot_20180205-184429.png\"}"}}]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:titanfall 2","text":"titanfall 2","time":"2014-02-15T16:16:34.833Z","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:11421652_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2013},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:11421652":{"__typename":"Conversation","id":"conversation:11421652","solved":false,"topic":{"__ref":"ForumTopicMessage:message:11421652"},"lastPostingActivityTime":"2018-05-10T19:34:43.444+01:00","lastPostTime":"2018-05-10T19:34:43.444+01:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:11421652":{"__typename":"ModerationData","id":"moderation_data:11421652","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Attachment:{\"id\":\"attachment:message11421652AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/other-ea-games-pt/283/1/Screenshot_20180205-184802.png\"}":{"__typename":"Attachment","id":"attachment:message11421652AttachmentNumber1","filename":"Screenshot_20180205-184802.png","filesize":857675,"contentType":"image/png","url":"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/other-ea-games-pt/283/1/Screenshot_20180205-184802.png"},"Attachment:{\"id\":\"attachment:message11421652AttachmentNumber2\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/other-ea-games-pt/283/2/Screenshot_20180205-184429.png\"}":{"__typename":"Attachment","id":"attachment:message11421652AttachmentNumber2","filename":"Screenshot_20180205-184429.png","filesize":115301,"contentType":"image/png","url":"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/other-ea-games-pt/283/2/Screenshot_20180205-184429.png"},"Revision:revision:11421652_1":{"__typename":"Revision","id":"revision:11421652_1","lastEditTime":"2018-02-05T18:57:55.058Z"},"ForumReplyMessage:message:11421659":{"__typename":"ForumReplyMessage","id":"message:11421659","conversation":{"__ref":"Conversation:conversation:11421652"},"author":{"__ref":"User:user:5107056"},"revisionNum":1,"uid":11421659,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:other-ea-games-pt"},"subject":"Re: erro na compra dentro da aplicação fifa mobile","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11421659"},"parent":{"__ref":"ForumReplyMessage:message:11421658"},"body":"
Para já não sei se a campanha será prolongada, mas se esta informação nos for passada de forma oficial, atualizaremos aqui no AHQ.
\n\n
- Nuno - ------------------------------------------------------------------------------------------- Caso uma das respostas tenha ajudado, deve clicar em “aceitar como solução”! Agradeça os membros com as melhores respostas clicando em “PE”.Partilhe os seus conhecimentos com outros jogadores, divirta-se e torna-se um herói na nossa comunidade! Não respondo mensagens privadas, pretendemos que todas as ajudas sejam públicas para que sirvam o máximo de jogadores.
Para já não sei se a campanha será prolongada, mas se esta informação nos for passada de forma oficial, atualizaremos aqui no AHQ.
\n\n
- Nuno - ------------------------------------------------------------------------------------------- Caso uma das respostas tenha ajudado, deve clicar em “aceitar como solução”! Agradeça os membros com as melhores respostas clicando em “PE”.Partilhe os seus conhecimentos com outros jogadores, divirta-se e torna-se um herói na nossa comunidade! Não respondo mensagens privadas, pretendemos que todas as ajudas sejam públicas para que sirvam o máximo de jogadores.
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- Nuno - ------------------------------------------------------------------------------------------- Caso uma das respostas tenha ajudado, deve clicar em “aceitar como solução”! Agradeça os membros com as melhores respostas clicando em “PE”.Partilhe os seus conhecimentos com outros jogadores, divirta-se e torna-se um herói na nossa comunidade! Não respondo mensagens privadas, pretendemos que todas as ajudas sejam públicas para que sirvam o máximo de jogadores.
- Nuno - ------------------------------------------------------------------------------------------- Caso uma das respostas tenha ajudado, deve clicar em “aceitar como solução”! Agradeça os membros com as melhores respostas clicando em “PE”.Partilhe os seus conhecimentos com outros jogadores, divirta-se e torna-se um herói na nossa comunidade! Não respondo mensagens privadas, pretendemos que todas as ajudas sejam públicas para que sirvam o máximo de jogadores.
","author":{"__ref":"User:user:5107056"},"isEscalated":null,"postTime":"2018-02-06T19:24:00.435Z"},"ForumReplyMessage:message:11421656":{"__typename":"ForumReplyMessage","id":"message:11421656","revisionNum":1,"uid":11421656,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:other-ea-games-pt"},"conversation":{"__ref":"Conversation:conversation:11421652"},"subject":"Re: erro na compra dentro da aplicação fifa mobile","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11421656"},"body":"@EA_Nuno
Mas ainda não está resolvido o problema. Já só têm menos de 72 horas para resolver o problema. Já não acredito que o façam, pois há mais de 144 horas que vos informei do problema e até agora não o conseguiram. Volto a salientar que náo existe qualquer problema na minha conta do google play, nem do meu operador telefónico. Já limpei todas as caches, fifa, google play, transferências e até formatei o telemóvel. Já realizei compras dentro da aplicação em campanhas anteriores recentemente.","body@stringLength":"643","rawBody":"@EA_Nuno
Mas ainda não está resolvido o problema. Já só têm menos de 72 horas para resolver o problema. Já não acredito que o façam, pois há mais de 144 horas que vos informei do problema e até agora não o conseguiram. Volto a salientar que náo existe qualquer problema na minha conta do google play, nem do meu operador telefónico. Já limpei todas as caches, fifa, google play, transferências e até formatei o telemóvel. Já realizei compras dentro da aplicação em campanhas anteriores recentemente.","author":{"__ref":"User:user:2445341"},"isEscalated":null,"postTime":"2018-02-06T19:36:56.949Z","parent":{"__ref":"ForumReplyMessage:message:11421655"}},"ForumReplyMessage:message:11421657":{"__typename":"ForumReplyMessage","id":"message:11421657","revisionNum":1,"uid":11421657,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:other-ea-games-pt"},"conversation":{"__ref":"Conversation:conversation:11421652"},"subject":"Re: erro na compra dentro da aplicação fifa mobile","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11421657"},"body":"
Este problema está sendo investigado pela equipe FIFA, para já ainda não temos uma atualização, mas logo que esta exista eu vou tentar atualizar aqui no AHQ.
\n\n
Agradeço a sua compreensão e paciência.
\n\n
- Nuno - ------------------------------------------------------------------------------------------- Caso uma das respostas tenha ajudado, deve clicar em “aceitar como solução”! Agradeça os membros com as melhores respostas clicando em “PE”.Partilhe os seus conhecimentos com outros jogadores, divirta-se e torna-se um herói na nossa comunidade! Não respondo mensagens privadas, pretendemos que todas as ajudas sejam públicas para que sirvam o máximo de jogadores.
Este problema está sendo investigado pela equipe FIFA, para já ainda não temos uma atualização, mas logo que esta exista eu vou tentar atualizar aqui no AHQ.
\n\n
Agradeço a sua compreensão e paciência.
\n\n
- Nuno - ------------------------------------------------------------------------------------------- Caso uma das respostas tenha ajudado, deve clicar em “aceitar como solução”! Agradeça os membros com as melhores respostas clicando em “PE”.Partilhe os seus conhecimentos com outros jogadores, divirta-se e torna-se um herói na nossa comunidade! Não respondo mensagens privadas, pretendemos que todas as ajudas sejam públicas para que sirvam o máximo de jogadores.
\n\n\n","author":{"__ref":"User:user:5107056"},"isEscalated":null,"postTime":"2018-02-07T18:35:46.659Z","parent":{"__ref":"ForumReplyMessage:message:11421656"}},"ForumReplyMessage:message:11421658":{"__typename":"ForumReplyMessage","id":"message:11421658","revisionNum":1,"uid":11421658,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:other-ea-games-pt"},"conversation":{"__ref":"Conversation:conversation:11421652"},"subject":"Re: erro na compra dentro da aplicação fifa mobile","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11421658"},"body":"Ok.
Só faltam 47 horas para a campanha acabar e perder todos os bónus.
Só faltam 47 horas para a campanha acabar e perder todos os bónus.
Já não acredito muito que o consigam fazer...
Obrigado.","author":{"__ref":"User:user:2445341"},"isEscalated":null,"postTime":"2018-02-07T19:40:13.115Z","parent":{"__ref":"ForumReplyMessage:message:11421657"},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Revision:revision:11421659_1":{"__typename":"Revision","id":"revision:11421659_1","lastEditTime":"2018-02-08T17:12:41.101Z"},"QueryVariables:ReplyList:message:11421659:1":{"__typename":"QueryVariables","id":"ReplyList:message:11421659:1","value":{"id":"message:11421659","sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1741110277583":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1741110277583","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-components/attachments/AttachmentView/AttachmentViewChip-1741110277583":{"__typename":"CachedAsset","id":"text:en_US-components/attachments/AttachmentView/AttachmentViewChip-1741110277583","value":{"errorTitle":"Failed!","previewFile":"Preview File","downloadFile":"Download File {name}","removeFile":"Remove File {name}","errorBadExtension":"This file does not have a valid extension. \"{extensions}\" are the valid extensions.","errorFileEmpty":"This file is empty or does not exist.","errorTooLarge":"The maximum file size is: {maxFileSize}.","errorTooMany":"Too many attachments. 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Só gostava que me comunicassem qual é o problema, visto conseguir fazer compras no google play, já ter feito compras anteriormente dentro da aplicação fifa e agora não dá, dá erro. A minha formação é em novas Tecnologias de Informação e Comunicação Multimédia, tendo frequentado a licenciatura de Design e Multimédia, mas embora não tenha acesso a base de dados do jogo, penso que o problema está ou num bloqueio do \"user\", ou como sugeri anteriormente, poderá estar no facto dessa compra estar limitada a uma compra por utilizador, e o software poderá estar a interpretar que a compra já foi feita. Volto a salientar que começou a dar erro após a última compra ter dado erro, após a ter feito, embora tenha recebido esses itens.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2018-02-08T17:36:15.204Z","lastPublishTime":"2018-02-08T17:36:15.204Z","metrics":{"__typename":"MessageMetrics","views":1896},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:ea-forums-pt/community:tghpe58374board:other-ea-games-pt/message:11421652/message:11421660","repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11421661":{"__typename":"ModerationData","id":"moderation_data:11421661","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11421661":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2445341"},"id":"message:11421661","revisionNum":1,"uid":11421661,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:other-ea-games-pt"},"parent":{"__ref":"ForumReplyMessage:message:11421660"},"conversation":{"__ref":"Conversation:conversation:11421652"},"subject":"Re: erro na compra dentro da aplicação fifa mobile","moderationData":{"__ref":"ModerationData:moderation_data:11421661"},"body":"O problema mantem se, desde que o reportei ainda não o conseguiram resolver?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"76","kudosSumWeight":0,"postTime":"2018-05-10T19:34:43.444+01:00","lastPublishTime":"2018-05-10T19:34:43.444+01:00","metrics":{"__typename":"MessageMetrics","views":1776},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:ea-forums-pt/community:tghpe58374board:other-ea-games-pt/message:11421652/message:11421661","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1741110277583":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1741110277583","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"other-ea-games-pt","messageSubject":"erro-na-compra-dentro-da-aplicação-fifa-mobile","messageId":"11421652","replyId":"11421659"},"buildId":"rBSXYkarBGCCgv-Fy0Q8w","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"eaaurora","openTelemetryServiceVersion":"25.1.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/featured/content/FeaturedContentWidget/FeaturedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/attachments/AttachmentView/AttachmentView.tsx","./components/attachments/AttachmentView/AttachmentViewChip/AttachmentViewChip.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx"],"appGip":true,"scriptLoader":[]}