Forum Discussion

Anonymous

11 years ago

[ПРЕДЗАКАЗ] Предзаказанная версия Titanfall пропала из библиотеки

Уважаемые игроки, Если вы предзаказали Titanfall, и игра пропала из вашей библиотеки в Origin, пожалуйста, проверьте вашу электронную почту на наличие письма от EA. А также ознакомтесь с материало...

titanfall 2

Anonymous

11 years ago

пропал за день до релиза titanfall пришел имейл а-ля Проблема с выставлением счетов на предзаказы Origin
Номер заказа: 1221241745
Дата заказа: 20.09.2013
Заново оформляю заказ ибо вы пишите повторная плата не взимается но он не проходит. На моей платежной карте денег нет в данный момент и я так понял поэтому не проходит т.е вы повторно с меня пытаетесь взять деньги за уже купленный товар. Это как понимать? И куда делась моя покупка? Почему ваш саппорт молчит? Звонить из другой страны я не собираюсь нет еще за свою покупку тратить деньги на международные переговоры. Если изъявите сами перезвонить могу оставить контактный номер. Ваш косяк потрудитесь исправить
EDIT1: Проверил баланс по карте. Деньги за покупку не возвращены. т.е думал мб вернули средства но меньше чем взяли а нет вообще ничего. Извольте востановить предзаказ игры в библиотеку аккаунта!

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Присоединяйтесь к другим игрокам в праздновании классических игр EA. Преданный игрок Dungeon Keeper или Theme Park? Вы в правильном месте.1,804 PostsLatest Activity: 15 days ago

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Преданный игрок Dungeon Keeper или Theme Park? Вы в правильном месте.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bi01NzgtQjEzMFlM?image-coordinates=0%2C0%2C160%2C160\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:ea-forums-ru"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:tghpe58374"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-forums-ru"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"Другие игры EA","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"linear"},"topicsCount":1804,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-02-20T12:13:59.487Z"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"PRESET_ONLY"},"ForumTopicMessage:message:11295402":{"__typename":"ForumTopicMessage","uid":11295402,"subject":"[ПРЕДЗАКАЗ] Предзаказанная версия Titanfall пропала из библиотеки","id":"message:11295402","revisionNum":1,"repliesCount":39,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:other-ea-games-ru"},"conversation":{"__ref":"Conversation:conversation:11295402"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11295402"},"body@stripHtml({\"truncateLength\":200})":" Уважаемые игроки, Если вы предзаказали Titanfall, и игра пропала из вашей библиотеки в Origin, пожалуйста, проверьте вашу электронную почту на наличие письма от EA. \n А также ознакомтесь с материало...","body@stringLength":"740","rawBody":"

Уважаемые игроки,
Если вы предзаказали Titanfall, и игра пропала из вашей библиотеки в Origin, пожалуйста, проверьте вашу электронную почту на наличие письма от EA.

А также ознакомтесь с материалом Почему был отменен мой предзаказ?

Заметка: Помните, что деньги за отмененный заказ должны вернуться на ваш аккаунт. Сроки возврата средств вам необходимо уточнять у вашего банка или в поддержке того платежного метода, который вы использовали при покупке.

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А также ознакомтесь с материалом Почему был отменен мой предзаказ?

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