Ball trail glitch in online matchplay

Getting ridiculous now, same player again and forced to take a second loss as you can't see to putt as hard as you try, this was about an hour after and I messaged them to advise a reboot and licences restore. 

Just so you know my ball trail is the red and white plasma trail, the purple is the other person's trail and it sometimes shows both trails in flight but not always.

Why is no one from EA replying or even acknowledging this issue, ??

The glitch tends to happen more again people using the smoke trail, I've turned my trail off and still get the issue against smoke trail players.

Posted a bug report about the ball trail glitch in bug reports , since the new online matchplay and since update, not sure if happening in any other modes as not played anything else since update.

But here again are plenty of screenshot of issue , it is playable from fairway but any putt below 8 or 9 feet it obscures your ball so you can't see the line of putt and this has now cost me 10 loses my record shows 12 at this point ant only 2 are legitimate loses, the rest are caused by this issue.

Will only let me add one screenshot, but I have others if required, plus some are in bug report

Have the same issue

HI @Nine9Red 

Thanks for taking the time to let us know what you are running into with PGA Tour. I'd be happy to pass this on to the team!

@e606b347a2a6265a 

Would it be possible to get a few more details?

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

We'll be forwarding it to the teams here to aide them and when we find out more information we'll update this post.

Cheers!

 @EA_Illium   

My PSN is      Nine-Red

All the information is above regarding platform etc,

no error message it happens during an online 9 hole matchplay game.

Steps tried doing far, posted on this site  thursday 10th August..

This issued started on day one of matchplay download in the online section.

Shared numerous screenshot above.

@EA_Illium 

If it also helps, I have only noticed a few people mention this on this site, but there are more people mentioning this is issue on the unofficial EA pga tour  discord,  there is also a community psn party message with 50 members were many are discussing this issue.

Obviously not everyone is aware of the answers.ea.com site, maybe add it as an advert on the game front page then all who play would be aware on all platforms and would able to visit and contribute in all sections.

@EA_Illium below the info:

After Patch 6.0 in 50% of the online matches (1 vs 1), the ball is having a trail even if it's on the ground. I have no ball tail bought for my character. I assume that this issue occurs when the other player has an equipped ball trail for his character.

Platform: PS5

PSN ID/Xbox GT: NSDAPBGDE

Region: Bulgaria

Are you getting an error message? No, it's a visual bug

Date this issue started (is it still happening?)? Right after Patch 6.0

Is anything else happening? Nope, the ball is having a trail even when the ball is on the ground.

Please share any steps you've tried to far to resolve the issue: Noting, it's a general bug after patch 6.0.

If possible, share a Screenshot or Clip... attached.