@EA_Blueberry написал (-а):
Hi, everyone.
There are a lot of factors that could come into play here on what can be done to fix this. One solution might help X amount of PC users out but not all, so an error like this may require some extra steps for others.
If you're experiencing this error it can be helpful to include a DxDiag to see what your system specifications are. It's important to verify the PC is meeting the minimum system requirements for the game, the graphics card drivers are updated, Windows is up to date, and we can verify under the Windows Error Reporting section what errors could be conflicting with the game or Windows that need to be addressed.
Here is how to pull a DxDiag report. Please include your report as an attachment:
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
We'll do our best to give you recommendations on this error. Our Answers HQ likely has a lot of other threads with solutions on this error message if one were to search on our homepage here. In the event we can't find a solution we at least have a lot of information provided in this thread that we can pass along to the team to help them in any investigations.
Hi, I have tried a lot things to solve this problem and non of them worked, please help me to solve this issue! DxDiad attached
