Error Code 5 (PC)
When i start the game error code 5 pops up after accepting terms and services. And from that point at every page error keeps popping up. Only way to continue is selecting continue. I can acces modes ...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @Hazbless @dodicetinkaya To confirm have you tried the steps I posted above?
If so would it be possible to get the following info?
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag and an EA App Error Report ID (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
Cheers!
Platform: PC
Region: EU
Are you getting an error message?: Yes, I get an error message, with the error code 5 after I try to accept the terms and conditions and when I try to make any changes.
Date this issue started (is it still happening?)?: Started yesterday when I installed the game again after resetting my windows install, still happening today.
Is anything else happening?: Not really, just that I cant save any changes made to the settings and cant start the carreer mode.
Please share any steps you've tried to far to resolve the issue: I have 1. Repaired the game 2. Reinstalled the game 3. Tried all the solutions from the other threads that said the issue could be fixed by turning off tooltips, without any success 4. Added the game to my antivirus exceptions so antivirus should not cause any issues
If possible, share a Screenshot or Clip: I attached a screenshot of the error
If on PC, please share a DxDiag and an EA App Error Report ID (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers): attached dxgiag to my message
Are you stil hvanig problems with the error code if I my ask you. because i'm having the same problem as you
Product: EA SPORTS PGA TOUR
Platform:PC
Summarize your bug Yes, I get an error message, with the error code 5 after I try to accept the terms and conditions and when I try to make any changes.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Launch the game, do anything that would need to save data on disk.
What happens when the bug occurs? Popup comes up saying there has been an issue with saving data
What do you expect to see? No popup, data saved correctly on disk
Things I have tried so far:
Relaunching the game
Repairing the game through the EA app
Reinstalling the game
Deleting the "PGA TOUR" folder in my documents folder
Adding all the relevant folders to be excluded from my antivirus
Disabling antivirus completely
- EA_Illium
Yes, havent found a fix.
