Unable to launch the game

Hey JonnyR77​, I'm sorry to hear you're unable to launch PGA Tour. 

There are a couple of things you can try to fix this. The first step would be clearing the EA app's cache and repairing the game. Also, updating the graphics card driver can help with that. 

Please give these steps a try and let us know how that goes.

Hi there, I'm just checking to see if you still need any assistance or if you managed to get this resolved. Let us know if you still need any help!

Still the same issue, I originally tried all those steps. I even tried to see if it was my internet for some reason, so I used my phones data, no luck.... 

Thanks for trying the steps.

Could you please share a DxDiag with us so we can try to identify what could be causing this issue? 

https://help.ea.com/en/articles/technical-issues/dxdiag-information-pc/ 

I believe this is what you're asking for

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System Information

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      Time of this report: 6/29/2026, 17:12:45

             Machine name: JONNYROCKET

               Machine Id: {81A037B5-792C-400A-9A86-474B634196D5}

         Operating System: Windows 11 Home 64-bit (10.0, Build 26200) (26100.ge_release.240331-1435)

                 Language: English (Regional Setting: English)

      System Manufacturer: System manufacturer

             System Model: System Product Name

                     BIOS: 2607 (type: UEFI)

                Processor: AMD Ryzen 7 3800X 8-Core Processor (16 CPUs), ~3.9GHz

                   Memory: 16384MB RAM

      Available OS Memory: 16294MB RAM

                Page File: 8133MB used, 10015MB available

              Windows Dir: C:\WINDOWS

          DirectX Version: DirectX 12

      DX Setup Parameters: Not found

         User DPI Setting: 96 DPI (100 percent)

       System DPI Setting: 96 DPI (100 percent)

          DWM DPI Scaling: Disabled

                 Miracast: Available, no HDCP

Microsoft Graphics Hybrid: Not Supported

 DirectX Database Version: 1.8.5

   Auto Super Res Version: Unknown

       System Mux Support: Mux Support Inactive - Ok

           Mux Target GPU: dGPU

    Mux Incompatible List: Unknown

           DxDiag Version: 10.00.26100.8737 64bit Unicode

         OS Build Version: 10.0.26100.8737 (26200.8737)

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DxDiag Notes

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      Display Tab 1: No problems found.

      Display Tab 2: No problems found.

        Sound Tab 1: No problems found.

        Sound Tab 2: No problems found.

        Sound Tab 3: No problems found.

        Sound Tab 4: No problems found.

          Input Tab: No problems found.