All my PVZ2 save data gone
I've completed all level. I've been playing this game since 2014. Very addicted to it and is playing it everyday. Out of sudden all my data gone. It somehow show me to play tutorial, i just procced t...
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EA_Andy
EA Staff (Retired)
EA Staff (Retired)Hey @yin_zai3
I'd just double check that you're logging into the correct account just to be absolutely sure as that's a common cause of these issues.
If you're definitely in the right account then you'll need to contact the support team so they can look into this for you. You should find details for this here.
Thanks,
- Andy -
- Approved
Dear Andy,
Thanks for your replied, I've sent the same issues to popcap on the same day i sent in EA website. But somehow, you have a quicker response than them, or maybe they are looking at my issue now and pending to rectify the problem. Anyway to restore my data? I jusy feel weird it was out of sync so suddenly on 24 Oct 2015.
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