EA/PopCap needs to make the game more robust
The game profile/progress lost is becoming a pandemic now. In the past this issue only happens sporadically, but recently it is much more frequent - just take a look of how many posts of this issue i...
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EA_Cath
Community Manager
Community ManagerHey @rainhaven2050 , PopCap is indeed looking for player IDs of affected players to see what could cause the progress to disappear so often. What I would suggest players is to write down their player ID somewhere safe, with it they will always have the option to recover their account. I agree it's definitely frustrating though.
Now things are really intolerable: even Force Sync Player Data can cause user profile reset. That's it, this is the last straw for me. I will stop playing the game until this issue is fixed by EA/PopCap, if it is ever fixed.
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