Free Coins/Gems not working
Free Coins/Gems not working. Whenever I use the free coins/gems button it disappears for hours after a single use. This is very problematic because it destroys the ability to level up my plants. I...
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#MeToo
Actually, something strange is happening. My girlfriend and I, both play Plants vs Zombies 2. Everything was fine about 9 or 10 days ago. We both live in Germany and went on holidays to Czech Republic. It was after we came back from there, that neither of us could watch video ads. Neither her nor my game can display ads. We have tried playing on each other's device, with our respective accounts, and nothing changes.
I also have a second username, a brand new one, and I am still not getting ads. Something happened during or after that trip, that is affecting us both. I also have played the game on a second device I own. That is, I have tried playing with my account on three different devices, and the results are the same. I've done the same for my girlfriend.
We've deleted cache, deleted data, restarted the game, reinstalled the game, and still, nothing happens. No Free Gems, No Free Gauntlets, No Free Coins. ☹️
Almost the same story for me
- living in germany
- tried my account on 3 different devices
- no free gems, coins, or gauntlets
Though: No trip to czech republic 😉
Let me add some experience
- tried in different wireless networks and cell-providers-networks with no different result
- from time to time i see some adds inbetween levels
But it´s always one of the same three
So my guess it´s a broken ad-service; maybe limited to Germay/Europe. But some adds seem to be cached on the local device.
From another device, another time long ago and another game i do remember there was a limited game experienace when the device was rooted and an add-blocker was activated.
Though none of the mentioned devices in tried PvZ2 on is or was rooted before; nor is an add-blocker installed!
I am in USA and have not had Free Gems or Free Gauntlets for the past two weeks. This does put one at a disadvantage if you are unwilling or unable to buy Gems or coins. I hope that is not the intention of EA as I am not pleased to have spent some money and now changes would require spending even more just to keep up ?
EA_DavidCommunity Admin
@lawmfw Hi, can you try clearing your app's cache or even restart your device? Hopefully that should let you earn some free currencies again.
If you search for your OS type and number, and "clear cache" you should find the appropriate steps.
Edit: I see you put your phone in another thread, can you check the steps here?
