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abc413247758's avatar
abc413247758
6 years ago
Solved

Help ea custumers no reply

Hi, I created a case on the EA help (I lost my account) since thursday 12th but I didn't receive any reply  Is anybody know something about this situation ? And there is any other contact to solve m...
  • MAGICDAVESHROOM's avatar
    MAGICDAVESHROOM
    6 years ago

    @abc413247758 

    If you tap on HELP CENTER at the bottom of your page then manage your account you can find out the status of your complaints, but it depends on what you classed your complaint as they don't normally reply to bug reports and just kick them upstairs.

MAGICDAVESHROOM's avatar
MAGICDAVESHROOM
Legend
6 years ago

@abc413247758 

If you tap on HELP CENTER at the bottom of your page then manage your account you can find out the status of your complaints, but it depends on what you classed your complaint as they don't normally reply to bug reports and just kick them upstairs.

  • abc413247758's avatar
    abc413247758
    6 years ago

    Many thanks for your reply,  I've just created another case and I received an automatic reply and another reply from help center tout give more details. 

    Regards 

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