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In my case, I can use the following method to temporarily bypass the pop-up window. See if this can help you. I'm using Android phone.
1. Force close the game. Clear the cache of the game. Shut down any internet connection, include WiFi and data.
2. Enter the game, and then the shop / Adventure levels while keeping the internet disconnected.
3. After entered the shop / Adventure levels, a "Unable to complete purchase" window will popup, you can just click the button to close it.
4. Now you can turn on the internet connection, and then buy items / play Adventure levels as normal.
5. But once you leave the shop / Adventure levels, and you want to enter the shop / Adventure levels the second time, then the ever lasting "Restoring Purchases!" message will show up. You can do nothing and can only choose to force close the game.
Hence every time you want to enter the shop / Adventure levels, you have to repeat all of the above procedures one more time.
P.S.
Please be reminded that for the case of entering the shop, after the step of re-connectinng to the Internet, the items in the shop will not show up immediately, the tabs will remain empty. In my case, you have to wait around 1-3 minutes to let it becomes normal. You can test if the items in the shop have came back by tapping the top left corner "EARN" button to see if there are ads available or not. If the ads can be played, then it's normal again. After watching the ads, you can just switch to another tab in the shop, and you will see the items are back as normal.
- kingfai782 years agoNew Traveler
Do you clear cache and turn off internet connection before entering the game? And please be reminded that the internet should be kept disconnected until enter the shop and see the "Unable to complete purchase" popup window just like below:
After close the popup window, you can turn on the internet connection, and then tape the top left corner "EARN" button repeatedly. At first it just shows there are no ads. available. It's normal, the contents in the shop wouldn't show up immediately after turn on the internet connection. Just keep tapping the "EARN" button until you see the ads. playing normally. After watching the ads. (or you can just close the ads. immediately), you can switch to another tab in the shop, and you will see the items are back as normal.
- 2 years ago@kingfai78 Hi yes done all that, which works. But I am still unable to purchase plants etc. When I click to buy, the restoring bug comes up again so have not been able to buy plants when they come out to unlock.
Which I used to do until this bug, which for me is about year half.- MAGICDAVESHROOM2 years agoLegend
I can't buy plants either, i used to be able to buy things using Google play credit so they didn't cost me actual cash.
Now i can only buy things using in game currencies, such as gems and coins.
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