Penny's Pursuit level progress not resetting again -- No first-clear rewards 🤬

@eieio_31310Mines is fixed now.... Ermm....i did quit the game and came back in again and it was fine. Let me do it again....

Edit: Ok...i went back out, came back in again and yes the progress then went to how yours look like.... oppsss.... oh well...here we go again... However, because this is starfruit and because its currently level 6- which is my minimum target for premium plants, i am not going to bother claiming them 😛

@Perfume-shroom92   Thanks for trying out. 

From your test result, I suspect what happens is that the data from server side has not reset -- yours device was reset when the new quest starts but when you went back out and then logged back in, your device was then synced to the server so your previous level progress overwrites the new one.  If my suspicion is true then EA needs to fix this problem at their end.

EDIT mistypes

same here, not cleared jsut liek last week

buggers

I have logged a missing reward claim for last week's as well as this week's gems, extra coins and seed packages, let's see how helpful our Help center staffs are.  👿

@Perfume-shroom92   My guess is it will take a very long time as this will be done very slooooowly on limited resources since the main resources are needed for supporting the soon to be released worldwide PVZ3.  (well I have Starfruit unlocked on all of my active profiles now but EA still need to fix this bug for the benefit of the new players or players who not got enough seeds to unlock these new given plants)

Yep, they definitely need to fix that soon. I'm not affected by this bug but it seems like quite a few players have it. I would imagine it is difficult to investigate a bug when no everyone is affected. 

I wonder if players who have that bug also have the "Reset Perk" bug. Maybe they are somehow related. I know @Perfume-shroom92 has both :/