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eieio_31310's avatar
eieio_31310
Hero
6 years ago
Solved

Penny's Pursuit level progress not resetting again -- No first-clear rewards 🤬

This bug appeared 1st time last week with explode-o-nut but it now happened again on startfruit.

Has any one else encountered similar issue? 

  • Perfume-shroom9's avatar
    Perfume-shroom9
    6 years ago
    @eieio_31310 You know sometimes you can order double pepperoni pizza as an example... this is one of those situations... in the bad way xDDD perks resetting doesn't bother me much. Progress resetting however really does bother me... xDD and now that they fixed the issue so that you can only watch 2 ads per day for fuel, its even more of an issue... why can't they fix the level progress first?! Oh well.... xD

46 Replies

  • Perfume-shroom9's avatar
    Perfume-shroom9
    6 years ago

    @eieio_31310Mines is fixed now.... Ermm....i did quit the game and came back in again and it was fine. Let me do it again....

    Edit: Ok...i went back out, came back in again and yes the progress then went to how yours look like.... oppsss.... oh well...here we go again... However, because this is starfruit and because its currently level 6- which is my minimum target for premium plants, i am not going to bother claiming them 😛

  • eieio_31310's avatar
    eieio_31310
    Hero
    6 years ago

    @Perfume-shroom92   Thanks for trying out. 

    From your test result, I suspect what happens is that the data from server side has not reset -- yours device was reset when the new quest starts but when you went back out and then logged back in, your device was then synced to the server so your previous level progress overwrites the new one.  If my suspicion is true then EA needs to fix this problem at their end.

    EDIT mistypes

  • Perfume-shroom9's avatar
    Perfume-shroom9
    6 years ago
    @eieio_31310 I quit the game twice. The first time i played 2 levels, quit, came back in and it was fine. Then when i saw your post, i quit the game again, went back out but when i came back in, it has became like yours xD i always say my game is well sync xDDD even now when googleplay is haywire, i still religiously click the remote control icon... xD
  • lawmfw's avatar
    lawmfw
    6 years ago

    same here, not cleared jsut liek last week

    buggers

  • eieio_31310's avatar
    eieio_31310
    Hero
    6 years ago

    I have logged a missing reward claim for last week's as well as this week's gems, extra coins and seed packages, let's see how helpful our Help center staffs are.  👿

  • Perfume-shroom9's avatar
    Perfume-shroom9
    6 years ago
    @eieio_31310 They got back to me pretty fast last time~~ I was actually surprised because i thought they would be swamped with missing accounts... ever since Psp, my bluestacks goes into some kind of i don't know trance or whatever and will allow me gems and gauntlets for ads again despite me having got them.. when are they going to fix these weird bugs i wonder...
  • eieio_31310's avatar
    eieio_31310
    Hero
    6 years ago

    @Perfume-shroom92   My guess is it will take a very long time as this will be done very slooooowly on limited resources since the main resources are needed for supporting the soon to be released worldwide PVZ3.  (well I have Starfruit unlocked on all of my active profiles now but EA still need to fix this bug for the benefit of the new players or players who not got enough seeds to unlock these new given plants)

  • PowerToss's avatar
    PowerToss
    6 years ago

    Yep, they definitely need to fix that soon. I'm not affected by this bug but it seems like quite a few players have it. I would imagine it is difficult to investigate a bug when no everyone is affected. 

    I wonder if players who have that bug also have the "Reset Perk" bug. Maybe they are somehow related. I know @Perfume-shroom92 has both :/

  • RogueYumei's avatar
    RogueYumei
    6 years ago
    @eieio_31310 I’ve flagged Haem on reddit to the bug and Haem says the QA believe it might be something to do with my playing on 2 devices. I said to Haem that I’ll play only on the iPad. I’ve gone in earlier and was not seeing last last weeks progress show (yet). I’ll try it on my phone later on to see if this stuffs up the progress.
  • Perfume-shroom9's avatar
    Perfume-shroom9
    6 years ago
    @RogueYumei Hmmm.....i was only on one device yesterday when i went in and out which still didn't work though.... i saw it after going out twice. Try going in and out a few times and see if that changes...

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