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EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
12 months ago

PvZ2 - Update 11.7 is Rolling Out!

🍂 Fall is almost here and we all know what that means...Zombies! Spooky season is upon us and Dr. Zomboss won’t miss this chance to finally put Dave and his plants in their place: un...
pf74ev7adkjv's avatar
pf74ev7adkjv
New Hotshot
12 months ago

have u solved your problem

coooosssyy's avatar
coooosssyy
12 months ago

I also lost all my progress after the app update and no idea how to get back on. Could someone please advise what to do??

  • Lambsy65's avatar
    Lambsy65
    Seasoned Ace
    11 months ago

    Magicdaveshroom has posted this to help all players
    If you signed up for EA's email registration scheme then you can get a unique code sent to your email address to restore your account from the backup servers.
    This takes about 5 minutes.

    If you have your player id number, you can contact EA HELP CENTER by tapping on help center at the bottom of this page.
    Please note that EA can't/ won't restore an account without your player id number so please screenshot it and keep it safe.

    If you have a new profile and can't get EA to recover your old one from the backup servers, they will add plants to your new startup account if you have proof of purchase from your purchase history.
    • cloudconnected1's avatar
      cloudconnected1
      11 months ago

      This did help at least me, thank you!

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