Community Manager
I did also loose all my progress, and have absolutely no clue how to get it back.
Same i have lost all my progress and EA does not know how to retrieve it
Me too. Noone does QA anymore? I did online chat and ther person said the would transfer me to mobile support but the chat ended and i was given a survey. Then taken to a page that said my case would auto close unless I clicked resume case.
Got an email asking for Player ID. Took a screenshot of download settings. Replied with the image. A day after I received an email from Mohd saying they restored my progress. I checked and everything is back. Got downgraded in Arena because I was away but I’m happy.😸
