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Anonymous
11 years ago
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PvZ2 Progress is gone.

I have been playing PvZ2 now since it came out. I buyed some premium plants and have some of the premium plants you get with gems. Now my game stopped working a few weeks ago. I thought this was OK since sometimes glitches happen. But today it started again and my progress is gone. Can someone help?

  • PopCap restored 3 of 4 my profiles. Unfortunately the fourth one was my wife's and she had 100% progress on it....

    All you have to do is to email: games-support(AT)popcap.com and send them your ID from the game. Let's quote:

    To locate this information, please click on the Wrench icon on the lower right side of your Main Menu screen.  Then select “Build Version” and you will see your PlayerID.
    
    If it would be easier for you, you can take a screenshot of this information and include it with your reply.

    That's all - wait couple of days for response.

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