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kanerona's avatar
kanerona
2 years ago
Solved

PvZ2 stuck in Restoring Purchases bug

For a number of weeks now, whenever PvZ 2 starts "Restoring Purchases", it gets stuck forever in this state and the only solution is to kill the game. More details below but read recent comments on G...
  • FireMarshalBill's avatar
    FireMarshalBill
    2 years ago
    @kanerona problem seems to of been fixed with todays Pvz2 update in the play store (version 11.4.1) I couldn't access the store for over a month but now its working.

    I see Restoring Purchases for a couple seconds when accessing the store but it goes away, hopefully it's fixed for everyone.

    also since updating I can enter Adventure mode now and it no longer triggers the restoring purchases prompt.
EA_Cath's avatar
EA_Cath
Icon for Community Manager rankCommunity Manager
2 years ago

Hi everyone,

This issue is being investigated. If you are on Android, you can follow this workaround provided by MAGICDAVESHROOM: If you're on android, tap the small square icon or three horizontal bars (depending on version of Android) then clear the game and restart it.

kanerona's avatar
kanerona
2 years ago

@EA_Cath Yaay. There seem to be hundreds of people affected, looking at Google Play and different fora. Looking forward to an update fixing it. Some motivation might be that since this affects purchases (among other things), EA is losing money.

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