Forum Discussion
So you guys think if I lost my account, they can restore it if I send them a screenshot of my ID even if it wasn't linked?
@Flamur1000_ea EA has backups of everyone's accounts in their servers, the biggest problem is that if a player loses their account for some reason ( sadly happens too often), the player doesn't have their player id number so EA can't or won't help them.
I personally think this is ridiculous because they could find out what it is if they tried, they just don't want to spend HELP CENTER time on looking up player id numbers.
EA does have occasional server problems and did once lose a bunch of accounts, most of which they managed to restore eventually but it took a couple of weeks.
Contacting EA HELP to restore a lost account is always a last resort, but as long as you have your correct player id number then you should be able to restore your account.