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Kabibambi's avatar
Kabibambi
11 months ago

Can't connect with Google Play Store services

Hello, so I installed pvz3 again after beating all levels for the first time, my account and save have been linked to Google Play Store, but the latest version doesn't allow me to connect to the Goog...
bug
EA_Wren's avatar
EA_Wren
Icon for EA Staff rankEA Staff
11 months ago

Thanks @Kabibambi! in the meantime if you have any other details that may help, feel free to add them here.

EA_Wren's avatar
EA_Wren
Icon for EA Staff rankEA Staff
11 months ago

Hi @Kabibambi 

Would you be able to provide a few more details on this:

  1. What's your device's make and model?
  2. Have you been able to connect via EA account?
  3. Was the game downloaded via the play store?
  4. What region is your google play store?
  • Kabibambi's avatar
    Kabibambi
    11 months ago
    @EA_Snipe hi
    1. Samsung Galaxy S21
    2. Yes I am able to connect via EA, sadly I didn't do it with my previous save as I usually rely mostly on Google services.
    3. No, the game wasn't downloaded via the play store yet this issue didnt occur at the beginning and I was able to connect to Google service smoothly.
    4. Poland

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