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UPU4U7's avatar
UPU4U7
Rising Rookie
1 day ago

Can't Receive Purchased Items

Hello, I’m playing on my iPhone, and my account is set to Ireland. Today I purchased the Plant Pass, while the system told me “The purchase was successful,” the game showed: “Something went wrong wit...
missing content
EA_Wren's avatar
EA_Wren
Icon for EA QV Team rankEA QV Team
1 day ago

Hi Caleb, thanks for your Report!

Could you answer a few questions for me to help us investigate this?

  1. What device are you on? (eg:Android galaxy s2/ ios iphone 17)
  2. What location is your storefront?
  • UPU4U7's avatar
    UPU4U7
    Rising Rookie
    23 hours ago

    Hi i'm using iPhone 16 Pro, and my storefront is Ireland. I participated in the beta test in 2024, and installed this version over the previous build.

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