Can't Receive Purchased Items
Hello, I’m playing on my iPhone, and my account is set to Ireland. Today I purchased the Plant Pass, while the system told me “The purchase was successful,” the game showed: “Something went wrong wit...
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EA_Wren
EA QV Team
EA QV TeamHi Caleb, thanks for your Report!
Could you answer a few questions for me to help us investigate this?
- What device are you on? (eg:Android galaxy s2/ ios iphone 17)
- What location is your storefront?
Hi i'm using iPhone 16 Pro, and my storefront is Ireland. I participated in the beta test in 2024, and installed this version over the previous build.
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