Forum Discussion
EA_UltraSlide
EA QV Team
8 days agoHi there and sorry to hear that.
When were these purchases made?
If this is still an issue for you, can you please ensure that you are logged in onto the correct account you were playing on in case you you may have inadvertently accessed the game on a new account.
- EcimLazy5 days agoSeasoned Newcomer
i am logged into the correct account