I completed Stage 25 a long time ago; however, the 'mailbox' item was never received.Follow-up: Reported a bug on July 22nd for 'Fill the Daily Top Scores meter' (completed but no reward). Still haven't received any compensation as of July 30th. Please check!

Player ID: p-30c91bda-9fcc-4f06-b768-3b5af9a67e5b

Hi p33iqir34c1v thanks for reaching out! I can help with the mailbox, checking your account I see you should have recieved the item 🌱you should get it next time you log in. Regarding your second report, this issue has already been logged and passed onto the team! I don't believe any blanket copensation was granted to impacted players, but you can reach out to customer support if they can provide further assistance.

Forum Discussion

p33iqir34c1v

Seasoned Newcomer

1 day ago

There's an item bug, plus my quest is completed but the progress isn't showing.

I completed Stage 25 a long time ago; however, the 'mailbox' item was never received.
Follow-up: Reported a bug on July 22nd for 'Fill the Daily Top Scores meter' (completed but no reward). Still haven't received any compensation as of July 30th. Please check!

ScreenRecording_07-30-2026 19-24-23_1.mp422.8 MB

ScreenRecording_07-22-2026 22-23-31_1.mp417.4 MB

crashing

3 Replies

p33iqir34c1v
Seasoned Newcomer
1 day ago
Player ID:
p-30c91bda-9fcc-4f06-b768-3b5af9a67e5b
EA_Wren
EA QV Team
22 hours ago
Hi p33iqir34c1v thanks for reaching out! I can help with the mailbox, checking your account I see you should have recieved the item 🌱you should get it next time you log in.

Regarding your second report, this issue has already been logged and passed onto the team! I don't believe any blanket copensation was granted to impacted players, but you can reach out to customer support if they can provide further assistance.
p33iqir34c1v
Seasoned Newcomer
19 hours ago
I've received it. Thank you