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snakatakka's avatar
snakatakka
Not applicable
2 months ago

-2,099,999,990 Gems

I don’t know how this could’ve happened, I just opened the app and I had a negative amount of gems. I ranked up and earned some gems but I’m still at a negative number. I’m unsure if it’s a visual bug or something else. I had less than 100 gems the last time I opened the app so it couldn’t’ve been an integer overflow.

My in-game username is snakatakka, if that matters.

 

6 Replies

  • Hello

    Pls fix my acc

    I almosy got 30000 diamond

    But this 2 day show negative 200 million

    My game name is Taeyeon933

  • PVZ- HEROs     My in-game ID is XIAOYUEZAI. Currently, both my diamonds and the materials used for crafting cards have turned into negative numbers, and they haven't recovered for several days now.

  • It had happened to me too right when i was about to buy a hero and also i got an offer to buy walnut pack with the hero too but i already have him i dont know whats going on

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey yall, apologies for the late reply here. The teams want to look at this issue and might need some player IDs, would you be able to send those to me if the negative gems issue is still happening? Here's how to find your player ID:

    1. Tap the Settings cog icon.
    2. You’ll see your Player ID at the bottom of the screen.


    Thank you 🙏