That's another reason I'm holding out. Although it has not happened to me yet, there are WAY too many reports of people not receiving the various upgrades after paying for them on PS4. Sony blames EA and EA blames Sony. You need to try to get a refund from Sony, which I understand will take a bit of work. Good luck!
Bud you have to go into the vending machine where you buy card packs then press triangle to open the "gift". These 10 dollar packs give 3 separate characters, a new ability, 100 yellow stars and 50 rainbow stars with one of the three characters being a legendary. If you have all of the characters then don't buy the packs. It's not really a big deal, but the abilities themselves are actually pretty solid.
I said nothing came up for me after buying the packs from the store together. The items aren't visible in the sticker shop.
And the process of getting a refund from Sony is way beyond my understanding.
Sonic, try shutting down your console, then restarting it (as well as obviously the game).
