Forum Discussion

pjemhxg43qhl's avatar
pjemhxg43qhl
Seasoned Newcomer
23 days ago

i cant seem to log in and / or save my progress on pvz heroes

no seriously i really cant do anything on how i can properly link my pvz data with my account with feeling the dread of having to delete it and make space for an update of another game 

7 Replies

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    23 days ago

    Hi pjemhxg43qhl​,

    Sorry to hear you’re having trouble saving your PvZ Heroes progress. I understand why you’d be concerned about uninstalling the game if you’re not sure your progress is backed up.

    Before deleting or reinstalling the game, please make sure your progress is linked to an account first.

    In PvZ Heroes, go to:

    Settings > choose the account you want to link > Connect

    You can link your progress to your EA Account, Google account, or Facebook account. Once the account is successfully linked, your progress can be synced and restored after reinstalling the game.

    You can find the full steps here: Getting started in Plants vs. Zombies Heroes

    If you’re unable to link the account, please don’t uninstall the game yet. You can also use Help & About > Contact Support from the game settings for further help.

    Hope you’re able to get your progress safely backed up.

  • pjemhxg43qhl's avatar
    pjemhxg43qhl
    Seasoned Newcomer
    21 days ago

    yo salmon thanks 
    though i must ask you 
    what do i do if the option to link the account is nowhere to be found 
    also i cant find it in the settings

     

  • Adhammieh22's avatar
    Adhammieh22
    Seasoned Novice
    21 days ago

    Nah bro, just hack the game bro, just like me. The game is dead, abandoned by greedy, and no passion on continuing this game, which is EA lmao. So its easy just search infinity sparks in yt. Ur wc. 

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    20 days ago

    Hi pjemhxg43qhl​,

    Thanks for checking.

    If the account linking option is completely missing from your Settings, please don’t uninstall the game for now, as your progress may not be backed up.

    At this point, I’d recommend contacting the support team through the Plants vs. Zombies Heroes support page and selecting Contact Us at the bottom so they can take a closer look at why the linking option isn’t appearing.

    Thanks for letting us know what you’re seeing.

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    15 days ago

    Hi, there hasn’t been any reply for a while. Has the issue been resolved?

  • pjemhxg43qhl's avatar
    pjemhxg43qhl
    Seasoned Newcomer
    14 days ago

    unfortunatly no
    (p.s. this might be unrelated to the topic but whats your opinion about  modding)

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    13 days ago

    Hi pjemhxg43qhl​,

    Thanks for getting back to us.

    Have you already had a chance to contact the support team through the Plants vs. Zombies Heroes support page and use the Contact Us option at the bottom?

    Since the linking option is still missing, they’ll be in the best position to check whether there’s anything account-specific preventing it from appearing.

    Regarding modding, you’re also welcome to start a separate thread about that. It may make it easier for other players who are interested in the topic to find it and join the discussion.😊

    If you’ve already contacted Support, feel free to let us know what they advised.