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Anonymous
12 years ago

[INFORMATION REQUEST] - Character Weapons Not Unlocking For Some Users - Please post here!

We have received reports from players that their characters are not getting the required unlocks after completing the correct challenges or levelling up in game.

The characters being reported are the Sunflower and Peashooter Characters.

If this has happened to you, could you please post in this thread and give us the following information to help us investigate.

1)      Does this resolve itself after restarting the game or signing out and back in again?

2)      What gamertags are affected and which platforms?

3)      For characters that are blocked from progressing, what level are they at, what are their active challenges and what ability is not properly unlocked?

4)      Any details around which game mode that was being played (Garden Ops or Multiplayer) would be helpful as well.

Thanks a million for your help!

**UPDATE - Additional Request:

 

For the ability and character that isnt unlocking correctly, could you please check your Stickerbook (Accessed from the Main Menu) and see if it shows as unlocked there? Thanks again! 

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