Community ManagerAs @pandareno1999 has said, due to the COPPA law it is not possible for underage children to access the online aspect of many titles. Your children will be able to play certain parts of the game such as single player and offline content, which you can set up by following the instructions here: https://help.ea.com/en-us/help/account/give-your-child-access-to-games-on-their-child-account
I totally get that, it's disappointing because he can play online in all his other games but okay. The issue I have is that he can't play ANY part of the game. He can't even get to the main menu because the game keeps automatically trying to access the EA servers and because of this he keeps getting the message "You are too young or don’t have the correct permissions to access online features". The game WON'T let him pass this error message. From what I see, I suspect that when the game starts, the EA server is reading his PSN profile and reads his age which then blocks him from playing the game, otherwise there would be no way the game could know what his age is. It's ridiculous that EA have the game locked down so much that children over 7 (which the game is rated for) are unable to play the game in any way online or not.
