I recently wanted to replay pvz heroes again I redownloaded it on play store and after that i opened the game but the game is frozen in the opening screen i waited, redownloaded, cleared cache and data but nothing happened i got plenty of space in phone i tried everything please help me
Community Manager@DoktorMehme1 Wanted to follow up on this one. Have you been able to install and open the game?
If the game does not open, what happens when you tap on the game icon on your phone?
Which phone are you using?
I'm using Samsung Galaxy A52 when i tap the icon game opens but its frozen in the opening screen and it just keeps loading
Community Manager@DoktorMehme1 Gotcha. Do you happen to have access to another Android device you can download the game to by chance?
Yeah i downloaded the game on another device and its still the same
Community Manager@DoktorMehme1 When you downloaded it on the other device, did it happen when you launched or when you tried to log in or play through the first part of it?
It happened when I launched the game. I cant even log in because game never stops loading.
