Pvz Heroes Store Pack Issues
The only pack in the store is the premium pack. I know this has happened for a long time, but everywhere else it says the only solution is for support to fix it themself.
Ive already tried buying ...
Forum Discussion
Hello @EA_Andy,
I have currently same problem. I also only see premium pack for 100 gems in Packs section.
But For You section works properly. I can even see limited time offers (except Ghoulie free pack).
Except this problem, there's also supposed to be 40% discount on packs from December 21st to January 2nd. There's still no change after all.
I sent screenshots as evidence in case you need them.
Here are needed infos which you asked for:
Device: Xiaomi Redmi Note 7
Type: Android
Player ID: 1006093782841
Country: Czechia
EA_Shepard
Community Manager
Community ManagerHey All,
Following up on this one, Wanted to see if the free pack was ever able to be claimed. If not I gotta send this up and let them know as we don't really have the option to push that pack to accounts.
Cheers!
DEVICE: INFINIX ZERO 2023 5G
IOS OR ANDROID: ANDROID
PLAYER ID: HanzPlays
LOCATION: CAVITE, PHILIPPINES
I am experiencing the bug where only the single premium packs are available for purchase. I noticed it quite recently, around Dec. 25 or 26, 2023. Please fix it.
- EA_Shepard
Hey All,
Wanted to follow up on this one and see who all is still missing packs from the store!
I can see on my game the packs section has a bunch of them listed right now, so you should be good to go. If you are not, let me know with the info requested!
Cheers!
Hello @EA_Shepard ,
unfortunately I have still the issue and didn't receive any responce from contacted technical support. My last message from the support team was about that they know about the problem. I was recommended to contact them later once their tools are working. For long time, I noticed the problem in the game store where I couldn't buy any other pack except the premium one. I decided to give it more time and respond later so that's why I'm solving the problem till now.
However, here are necessary infos about me:
Device: Xiaomi Redmi Note 7
Version: Android
Player ID: 1006093782841
Location: Czechia
Date issue started: 21. 12. 2023 (date of submitted report)
Any errors: no aviable packs in "Packs" section except Premium one (this issue is already fixed), no promised 40% discount on any pack (promised discount is already expired)
