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holger1405's avatar
holger1405
Hero+
7 years ago

Re: Crash Plants vs. Zombies ™: Battle for Neyborville

@Flopiksss 

OK, non of the errors remaining are relevant to the problem, the are as a matter of fact produced by a know issue of SFC. 

Is there a reason why you are still on Windows build 17763?

Please create a new DxDiag and load it up.

Also:

  • Press the Windows key and "R" at the same time.
  • In the new Window, type or copy and paste "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) > Press ENTER
  • Look if there are any "PVZBattleforNeighborville.exe.Xxxx.dmp" files in the "..Local\CrashDumps" folder.
  • Upload all  PVZBattleforNeighborville.exe dmp files at a free filehoster like Dropbox and post the link here.

If there aren't any dump files of TS3:

  • Press the Windows key > Write: Command Prompt > Right click on "Command Prompt" in the search results > Run as administrator.
  • Copy and paste "reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD" (Without the quotation marks at beginning and end of the line, so the quotation marks before HKLM and after devenv.exe need to stay in) into the command prompt Window > Press ENTER.
  • Play the game until it crashes.
  • After the game crashes, let all Windows crash dialogues finish.
  • Press the Windows key and "R" at the same time. > Type "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) into the new window > Press ENTER.
  • Upload the PVZBattleforNeighborville.exe dmp files at a free filehoster like Dropbox and post the link here.


    If you want to undo the automatic dump creation, use the command below in a elevated command prompt (As in point 1) reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f

4 Replies

  • holger1405's avatar
    holger1405
    Hero+
    7 years ago

    @Flopiksss 

    Flopiksss 

     Entered all commands and dmp do not appear

    OK.

    Is there a reason why you are still on Windows build 17763?

  • Flopiksss's avatar
    Flopiksss
    7 years ago

    @holger1405 I have no version Windows build 17763 
    Maybe we will contact in a discord? My Discord 

    Флопик - Майнкрафт#0228 , Send a request to friends and I will accept and call you
    If we solve the problem, then just write a solution in this article
  • holger1405's avatar
    holger1405
    Hero+
    7 years ago

    @Flopiksss 

    Flopiksss  wroth:

    Maybe we will contact in a discord? My Discord 

     

    Sorry, can't do. This needs to stay on the board.

    Flopiksss  schrieb:

    I have no version Windows build 17763 

    Sorry, didn't looked at your new DxDiag before posting.

    So Windows updated. Did you forced it too or did it started after you run SFC?

    There is a Intel High Definition Audio device without drivers from the motherboard vendor.
    Either install the drivers, or deactivate the device in the BIOS. > Test.

    Furthermore, I would strongly advise against using Tools like "DriverGenius". 

    They often do more harm than good. Windows is perfectly able to handle the drivers by itself.

    Install all drivers from your motherboard vendor. (Expect the Graphic drivers of course.) > Test.
    Also look for a BIOS update.

    If that don't helps preform a clean boot and test the Game in clean boot mode.

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