Recently bought Garden Warfare 2 for my PS5, can’t seem to play

I've been battling this one the last few days as well, I thought maybe it was the CD, since it was on sale recently I purchased it and same issue.  The error I'm getting is CE-108255-1.  I've tried doing a factory reset, from safe mode, tried this with PS5UPDATE.PUP on a USB as well but no luck.  PS5 firmware is up to date.  All green check marks when I test connection so not sure what else to try.

My friend has this issue too not that long ago and I was able to fix it. I initially thought that it was the console so I returned his older one (I gifted him one) and bought him a new one. It turns out it wasn’t the console. Anyways, I tried everything. Deleting the game, restoring licenses, safe mode, restarting the PlayStation, restarting the storage and nothing worked. I was able to log in and play on my own account perfectly fine but when he tried he got the same error. We thought it was just the account so we made a new one but surely enough that didn’t solve the issue either. This is what helped me:

Delete the game application only and reinstall it from the Library

Make sure the PS5 system software is fully updated

Disable cloud auto-upload temporarily (settings —> saved data and game/app settings —> sync saved data —> auto sync saved data and disable it.)

Start the PS5 in Safe Mode and select Rebuild Database

Try launching the game before signing into PSN to force a clean local load (disconnect from Wi-Fi before opening the game and then reconnect after attempting to connect to the server)

Hi SeniorHam, thank you very much, it worked!!  I tried this a couple days ago but had the same issue, the game wouldn't load.  But tried it again before replying here and it worked.  A couple things to note:

1. I don't have any monthly service so I had no option to disable sync saved data
2. I created a local user to start the game and it prompted me to login to a PSN account, I then switch to my normal user that has the PSN account on it and within about 15 seconds the game started.  When I previously tried this I disconnected my ethernet connection before starting the game, this time I left it connected I just didn't login to my PSN account.

I really appreciate you sharing what worked for you and it certainly helped me.

im having the same issue. error code CE-108225-1. ps5 digital copy.  ive tried all of the troubleshooting meathods, ive even tried straight up buying the game because i thought it mightve been an issue with the EA play membership, but no luck. anyone have any tips? please?