Forum Discussion

HayBro06's avatar
1 year ago

Refunds for Steam Deck & Linux Garden Warfare 2 players?

I bought the game in May of 2022 after playing it for years on my PlayStation 4, and I've played it a fair amount since then. That is, until the update with the new kernel level rootk- I mean anti-cheat released. Since I am past the return window, and I was already past the return window when the announcement for the anti-cheat came out, I feel like I have been scammed. I put so many hours in just for this to completely cut me off from playing the game? It would've been fine if there was an offline mode, which there isn't even in single player, which makes no sense. And to anyone saying it didn't say it had Linux support, the Steam page said it was "Playable" on Deck, and it still says that right now, which is extremely misleading and could have caused some confusion for people who didn't know that it was going to become unplayable on Linux after the update, and some people may be outside of their return window.

Anyways, ranting aside, I don't have Windows on any of my devices (desktops, laptop and a Deck) anymore and avoid it like the plague, so I would love some way to play this again. Knowing EA, that probably isn't going to happen, which is why I propose refunds for us Garden Warfare 2 players on Linux/Deck.

1 Reply

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @HayBro06 A lot of players have played this on Steam Deck, sadly though we technically don't really officially support that because of the OS itself. There are many threads on getting game to work on that platform but past basic troubleshooting, there isn't much from our end we can provide. That platform being supported or not being supported is a bit out of our hands.

    As for refunds. EA cannot refund content not purchased through the EA app. Those refunds have to go through the retailer and go by that retailers terms of service. This applies to all other platforms outside the EA app. 

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