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utrominspace's avatar
utrominspace
6 years ago

Season’s Eatingz bug on ps4

Product: Plants vs. Zombies: Battle for Neighborville
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
Please provide your Xbox gamertag or PSN ID. (Optional) Utrom
In what game mode did the bug occur? Not really sure
Summarize your bug Can’t purchase season’s eatings from the news screen or on the PS4 store. On the PS4 store it says bundle season’s eating $59.99. Pc players got theirs for about $10.00. When will this be fixed or addressed?
Steps: How can we find the bug ourselves? Can’t purchase season’s eatings from the news screen or on the PS4 store. On the PS4 store it says bundle season’s eating $59.99. Pc players got theirs for about $10.00. When will this be fixed or addressed?
How often does the bug occur? Every time (100%)

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Can’t purchase season’s eatingz from the news screen or on the PS4 store. On the PS4 store it says bundle season’s eating $59.99. Pc players got theirs for about $10.00. When will this be fixed or addressed? It’s not in add-on section ether. I wait till PS4 store updated today and still can’t get season’s  eatingz on PS4 for $10.00 or $9.99.

5 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    6 years ago

    Hi, unfortunately there were some store side issues. 

    Fortunately these should be fixed now, please let us know if you're still encountering any issues. 

  • jacksdad3324's avatar
    jacksdad3324
    6 years ago

    While we were able to purchase the Saeson’s Eatings upgrade for $10, we do not actually have the upgrade.  We have been charged but we do not have any options for it.  

    Thank you for looking at it. 

  • TLEsquire's avatar
    TLEsquire
    6 years ago
    @jacksdad3324 You may need to talk to Rux to pick up your items. If you've already tried him, maybe someone else has ideas. Good luck 🙂
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    6 years ago

    Make sure to check the changing booth in case the content was already moved to your inventory. 

    @jacksdad3324 Is your posting account the same EA Account linked to the PSN account that was used to make the purchase?

  • miniontati's avatar
    miniontati
    6 years ago

    You actually do... Go to the library, find the game and press X, then scroll down a bit and select PlayStation Store (There will be a number signifying the amount of addons purchased, should be greater than 0 (duh..) ) Go there, open the add-ons - and select the download button (downward pointing arrow). Wait for the download/installation to complete. Restart the game - and then go visit Rux.

    Or in fewer words - download your purchased addons if you want to use them 🙂

    (P.S. Had the exact same issue myself, just had it figured out...)

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