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l_Nic3_GaM3r_l's avatar
l_Nic3_GaM3r_l
4 years ago
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steam - origin loader want a key, that i dont got on steam

 I bought this game yesterday on steam.. i downloaded it and try to logged in... but iorigin crap said: iw ant a key for an unidentified game.. that i dont have. i dont have the key and i dunno what to do?... i try to reinstall and logg in with a different acc.. but nothing helps.. iw anna play

I was confused at first because in my case, Steam obviously doesn't give a CD key, but it turned out it was because Origin didn't recognize the game the first time it tried to launch: it was "Unidentified Game".

  • EA_Illium's avatar
    EA_Illium
    4 years ago
    @l_Nic3_GaM3r_l Thanks for trying those steps, if you are still getting an error you need to activate the game on Origin and need a key, we would want to reach out to Steam Support for a product key to activate on Origin.

10 Replies

  • l_Nic3_GaM3r_l's avatar
    l_Nic3_GaM3r_l
    4 years ago

    i tried to login on EA with steam.. and they said i need to recover my password.

    are u * st****?

    i only want to play this game..

    if i logged in with steam.. i dont have any * EA ID or EMAIL...

    i used my email with that ic reated my steam acc.. but i wont work, i got the same message

    if u dont anwser today..

    i refund this * game

    i hate it when a game requires a other dumb launcher

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hey @l_Nic3_GaM3r_l To confirm when you launch PVZ BFN from Steam, are you seeing an Origin login screen come up? If so its looking for you to sign in with your EA Account, if you do not have one you would need to create one to link Origin and Steam. 

  • l_Nic3_GaM3r_l's avatar
    l_Nic3_GaM3r_l
    4 years ago

    @EA_Illiumhave u read my texts? i dont think so..looks like u have no plan about steam ...


    i said :
    i logged in, with different origin accounts... and i got on both the message:
    and unidentified game is shown... and origin * , want a key from me... that i DONT HAVE

    this problem comes, if u have the requirement that a freaking loader is required to play the game... with loader i mean origin.w

    i hope u can read and understand this...
    i wanna play this game but its no problem to REFUND IT 🙂

    also, i started the game logged in, and origin said: u have an unidentified game

    reinstall didnt help, origin launcher install didnt help, log in with another account didnt help

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hey @l_Nic3_GaM3r_l Thanks for the update, unfortunately, I can't read the screenshot you sent in, to confirm if the error message you're getting is similar to, "...unidentified game you must first activate it on your EA account...". 

    If so some of the things you can try are:

    • Disabling any VPN, or additional security on your device or network, then running Steam and Origin
    • If Family View is enabled in Steam, disable it.
    • Set the game to run as an administrator.
    • If Steam and Origin are installed on separate storage drives, you could try with Steam and Origin installed to the same storage drive.
    • Try running your device in a Clean Boot. 
  • l_Nic3_GaM3r_l's avatar
    l_Nic3_GaM3r_l
    4 years ago
    @EA_Illium u know that a translator exist?

    the heck??? u didnt read an yof my sentences..

    I BUYED THIS * GAME ON STEAM...
    i DONT NEED TO ACTIVATE IT ON ORIGIN...
    I GOT NO KEY..
    1 TIPP FOR U I CANT ACTIVATE UR GAME ON ORIGIN CAUSE I GT NO KEY; IM STEAMPLAYER

    the origin launcher want a key fro me... if i logged in...
    BUT i got ne key..

    this problem have much players on steam ATM
  • l_Nic3_GaM3r_l's avatar
    l_Nic3_GaM3r_l
    4 years ago
    @l_Nic3_GaM3r_l all if this, i did

    Disabling any VPN, or additional security on your device or network, then running Steam and Origin
    If Family View is enabled in Steam, disable it.
    Set the game to run as an administrator.
    If Steam and Origin are installed on separate storage drives, you could try with Steam and Origin installed to the same storage drive.
    Try running your device in a Clean Boot.

    i have origin thin setup installed,c ause i dont need origin, i dont use it
  • l_Nic3_GaM3r_l's avatar
    l_Nic3_GaM3r_l
    4 years ago

    if u dont understand my next sentence or u dont read it..

    i write here in german and u can translate it.

    i feel like u would kidding me???

    i buyed this game on blackweek sale on STEAM

    i dont have the option on STEAM, that steam shows me any productkey for THIS GAME

    i started the game:

    i logged in with my old origin acc

    origin crap said:

    u must first activate the game on EA account... unidentified game

    BUT I HAVE NO FREAKING KEY

    i CANT ACTIVATE it

    U UNDERSTAND???

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    @l_Nic3_GaM3r_l Thanks for trying those steps, if you are still getting an error you need to activate the game on Origin and need a key, we would want to reach out to Steam Support for a product key to activate on Origin.
  • SuperiorWolf020's avatar
    SuperiorWolf020
    4 years ago

    I REALLY need help

    I just got battle for neighborville on steam and everytime i try to launch it opens origins and asks me for a product key, I have no idea how im supposed to get this product key. It is not in my steam receipt and I dont see anything else about "Product keys" or "CD Keys".

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