Forum Discussion

4 years ago

Solved

steam - origin loader want a key, that i dont got on steam

I bought this game yesterday on steam.. i downloaded it and try to logged in... but iorigin crap said: iw ant a key for an unidentified game.. that i dont have. i dont have the key and i dunno what ...

EA_Illium
4 years ago
@l_Nic3_GaM3r_l Thanks for trying those steps, if you are still getting an error you need to activate the game on Origin and need a key, we would want to reach out to Steam Support for a product key to activate on Origin.

EA_Illium

EA Staff (Retired)

4 years ago

Hey @l_Nic3_GaM3r_l To confirm when you launch PVZ BFN from Steam, are you seeing an Origin login screen come up? If so its looking for you to sign in with your EA Account, if you do not have one you would need to create one to link Origin and Steam.

l_Nic3_GaM3r_l
4 years ago
@EA_Illiumhave u read my texts? i dont think so..looks like u have no plan about steam ...

i said :
i logged in, with different origin accounts... and i got on both the message:
and unidentified game is shown... and origin * , want a key from me... that i DONT HAVE

this problem comes, if u have the requirement that a freaking loader is required to play the game... with loader i mean origin.w

i hope u can read and understand this...
i wanna play this game but its no problem to REFUND IT 🙂

also, i started the game logged in, and origin said: u have an unidentified game

reinstall didnt help, origin launcher install didnt help, log in with another account didnt help
- l_Nic3_GaM3r_l
  4 years ago
  here..
  - EA_Illium
    EA Staff (Retired)
    4 years ago
    Hey @l_Nic3_GaM3r_l Thanks for the update, unfortunately, I can't read the screenshot you sent in, to confirm if the error message you're getting is similar to, "...unidentified game you must first activate it on your EA account...".
    
    If so some of the things you can try are:
    
    Disabling any VPN, or additional security on your device or network, then running Steam and Origin
    
    If Family View is enabled in Steam, disable it.
    
    Set the game to run as an administrator.
    
    If Steam and Origin are installed on separate storage drives, you could try with Steam and Origin installed to the same storage drive.
    
    Try running your device in a Clean Boot.