Forum Discussion

Anonymous's avatar
Anonymous
11 years ago
Approved

The Spectacular Character Sticker Pack Did Not Work For Me!

I just recently attempted purchasing the Spectacular Character Sticker Pack from the sticker shop, although, when I attempted to purchase it many times, it would tell me that there was troubles buying the pack. Because of this I then proceeded to attempt to buy a simple reinforcments pack, to see if it would work. It did work but instead of taking 1,000 PvZ coins, it took 41,000. I then checked my sticker book and the character customization, but I did not recieve any new stickers. Right now I just want a refund so I can try again. 

6 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Seems to me like a server issue.

    Have you tried hard-restarting the Xbox One and re-logging into your account?

    If the coins are really gone, I fear you cant do much about it (as already discussed in this forums) because the coins are gone and wont come back or given back

  • Chances are slim to none that you'll get any type of in-game refund. Just suck it up and try again.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    @GamingXP wrote:

    Seems to me like a server issue.

    Have you tried hard-restarting the Xbox One and re-logging into your account?

    If the coins are really gone, I fear you cant do much about it (as already discussed in this forums) because the coins are gone and wont come back or given back


    ever notice how any problems with ea games is always servers seems like a lame way of not admiting the game is broke  and to the guy this happend to i know how to avoid these problems do what i did and vow to never buy a EA game again

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    You can contact customer service to see if they can do anything for you

    Contact a Game Advisor...

    Here's how:
    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Happened to me too just half an hour ago but I'm on PS4. If I go to "Last Opened Pack" it sshows the stickers for the Power Cactus I got but they don't show in the book or in the character selection. My son spent his pocket money buying coins to get the pack so I'd like some kind of re-imbursement. I have recorded it all with the share function.

  • For me, the Spectacular Pack isn't showing at all... I asked a friend, he can see it... But, my pack is completely off the shop... And I don't even have all the characters...

Featured Places