To EA team, Don't ignore GW2 players' need and enthusiasm for the game

Dear EA team, I'm a ture lover for PVZ and many other EA games, Recently I was about to enjoy GW2 gaming, an awesome game, only to find our playground had been ruined by endless hacker attacking, which makes the servers unstable and most of the multiplayer games impossible to enjoy.

Like hundreds of thousands of other GW2 players, we have great passion for this game, and have been being hurted consistently for so long but would never give up the game we love, we strongly believe that the EA team has the resolution and ability to protect our beloved game and the normal players who never cheat, trusts that EA stands for our players.

Though our community is not as huge as many other games, our needs and calling should not be ignored. Also, there are still waves of new players, with good expectations, crowding into this funny game which should have been so enjoyable and unforgettable. And we can't be silent when our rights to have fun is under the threats of hackers and cheaters.

We sincerely expect that EA team takes effective measures to solve ours crisis in urgency, we would never stop our support to EA games if it can truly emphasize the players' and communities' feelings and needs.

Email to EA Official About Paying Attention to Plants vs. Zombies: Garden Warfare 2
 
Dear EA Customer Experience Team,
 
I hope this email finds you well. I am writing as a long-time and loyal player of Plants vs. Zombies: Garden Warfare 2 to sincerely appeal to your team to attach greater importance to this classic game.
 
Since its release, Plants vs. Zombies: Garden Warfare 2 has won the love of countless players around the world with its unique cartoon-style gameplay, rich character settings, and fun multiplayer battle mode. It has become an unforgettable work in the Plants vs. Zombies franchise and has a huge and stable player base even years after its launch.
 
However, in recent times, many players have noticed that the game has received very limited official attention and maintenance. We have encountered various issues during gameplay, such as occasional server connection failures, matching system abnormalities, some in-game bugs that have not been fixed for a long time, and a lack of updated content and official event support. These problems have greatly affected the gaming experience of many loyal fans, and we are deeply worried that this excellent game will gradually be neglected.
 
Plants vs. Zombies: Garden Warfare 2 is not just a game for us, but a happy memory shared by many players. We sincerely hope that EA can:
 
1. Optimize the game server and matching system to ensure stable and smooth online gameplay;
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2. Regularly fix existing in-game bugs and technical glitches;
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3. Properly launch new in-game events, cosmetic content or small updates to revitalize the game community;
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4. Maintain basic official maintenance and support for the game to retain its vitality.
 
We have always been full of love for the Plants vs. Zombies series and trust in EA's game production capabilities. We believe that with proper attention and maintenance, Plants vs. Zombies: Garden Warfare 2 can continue to bring joy to more players and maintain its status as a classic multiplayer game.
 
Thank you very much for taking the time to read this email. We look forward to your positive response and official actions to improve the game experience of Plants vs. Zombies: Garden Warfare 2.

I am a true lover of PVZ and many other EA games. Recently, I was about to enjoy GW2, an awesome game, only to discover that our gaming environment has been ruined by endless hacking attacks. These attacks have destabilized the servers and made multiplayer games impossible to enjoy.(hackers that makes all players in a game have 1 life, infinite bullets, and invisibility. Also the suspense of timing.)

Like hundreds of thousands of other GW2 players, we have great passion for this game. Despite having been consistently hurt for so long, we have never given up on what we love. We strongly believe that the EA team has the determination and ability to protect our beloved game and the honest players who do not cheat and trust that EA stands by its players.

While our community is not as large as many others, our needs and demands should not be ignored. Moreover, waves of new players – enthusiastic about this wonderful game – continue to join, seeking an experience that should be joyful and unforgettable. We cannot remain silent when our right to enjoy the game is threatened by hackers and cheaters.

We sincerely urge the EA team to take urgent and effective measures to resolve this crisis. If EA truly prioritizes its players' and communities' feelings and needs, we will never stop supporting your games.